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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Colored lines in tv some vertical and sometimes horizontal

Customer Question

colored lines in tv some vertical and sometimes horizontal
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):

1. What is the full model number of the Tv? see sticker on back of tv
2. How long have you had the Tv?

3. Does this happen on all the input sources?

4. If you bring up the tv menu using the Samsung remote or the button on the tv itself, do the lines affect that menu or is the menu clearly shown?

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