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Hello, I'm Shahid and will be happy to assist you. I need additional info of TV symptoms to troubleshoot the problem. - Can you please get me the model number written on back of TV?
This info will help to get related manual for troubleshooting purpose, however, reset the TV in setup menu to default settings or run the network setup in TV menu will usually reset the password ***** ask for fresh password ***** establish connection with router/ modem.