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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 15770
Experience:  Over 16 years of experience installing and repairing electronics.
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The aspect ratio is at 4:3 and has a dark border all around

Customer Question

The aspect ratio is at 4:3 and has a dark border all around the picture. When using the menu to select a 16:9 ratio and then pressing enter there is no response to the enter button. Then bymoving down to Zoom and expanding to a zoom setting of 13 will fill the screen. Still no response to the enter button. The screen will remain full for a time and then revert to 4:3 ratio and "Wizards" begin to appear at the top and left side of the screen intermittently.
Submitted: 1 year ago.
Category: TV
Expert:  Pete replied 1 year ago.

Hi there,

Does the Enter button respond for any other menu setting?

What all inputs are affected by the aspect ratio problem? (e.g. DVD player, cable TV, games console, etc)