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Ask Aric Your Own Question
Aric
Aric, Technician
Category: TV
Satisfied Customers: 41939
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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Model 42PA30RQ there is no picture. How can I correct this?

Customer Question

Model 42PA30RQ there is no picture. How can I correct this?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. In order to determine what's causing this, I need to ask you for more information.
1) How long have you owned the set for and when did the problem occur?
2) What is connected to the TV for sources (cable box, DVD player, etc.), and does this issue occur regardless of which source you're viewing from?
3) If you press MENU using the original TV remote, or the MENU button on the TV itself- does the MENU display normally?

Expert:  Aric replied 1 year ago.

Are you able to see my reply?