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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14375
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My tv keeps showing the 1080p dolby digital on/sleeptimer

Customer Question

My tv keeps showing the 1080p dolby digital on/sleeptimer dynamic background HDMI and eco on the bottom of the screen how to I get this to stop displaying
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Is there an INFO or simply an "i" button on the remote control?if so please press it to remove the banner if not let me know and I will find out

Anthony

Customer: replied 1 year ago.
no there is not and i or info button on remote
Expert:  Anthony_Infotech replied 1 year ago.

How are you viewing TV services please ?satellite/cable box /cable straight no box/antenna?

Anthony

Customer: replied 1 year ago.
satellite
Customer: replied 1 year ago.
i am not paying any more money I will stay on here
Expert:  Anthony_Infotech replied 1 year ago.

OK just give me 5 mins to work this out thanks

Expert:  Anthony_Infotech replied 1 year ago.

No just stay here ignore any phone offers

Expert:  Anthony_Infotech replied 1 year ago.

I dont use them anyhow

Expert:  Anthony_Infotech replied 1 year ago.

OK on your TV remote instead of info it has DISPLAY please press that and let me know if the banner ceases

Expert:  Anthony_Infotech replied 1 year ago.

Its the button underneath the 9 using the TVs own remote control

Expert:  Anthony_Infotech replied 1 year ago.

How is it working out please?

Customer: replied 1 year ago.
you were unable to or not willing to answer my question unless i sent you more money I found the answer my self all you need to do was to tell me to turn off the store and epop setup I am not pleased with your service and I want you to refund my 38 dollars since you are not quailified to give a correct answer if I dont get the 38 dollars returned I will charge your company with fraud