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Hello , my name is Jack Perhaps I can help you with this problem but first i would have a few questions like the tv`s full model number so could you please send me a reply when you are ready to proceed ?By the way , this is NOT an answer so there is no need to rate yet.
If you cannot see the back of the tv for the model number then a small mirror may help or perhaps the owner`s manual ?
Please do not open other posts , we are not allowed to reply to duplicates anyway , send me a reply here
This tv should have a power /input button on the rear lower left side , try to press it and see what that does.
Never mind the model number , just send me a reply and we`ll get going on this ?