Have TV Questions? Ask a TV Technician
Hello and sorry you're having problems.
Does the set's own MENU show up if you press MENU using the original remote, or the buttons on the TV?
If you press Input are you able to see the Input indicator on the screen (HDMI 1, component, etc.)?
Also what is the model number off of the back of the TV?
Please reply back once you've read this so I know you are there, and I know to stay online.