Facing TV Problems? Ask a TV Technician.
Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. Please describe what information across the bottom is showing up?
2. If you try to bring up the GUIDE, what happens?
3. Please describe exactly how did you reboot the system?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
Please describe what information across the bottom is showing up?
The good news here is that there is absolutely nothing wrong with your tv! This is 100% a problem with your DVR. If the problem happens again, simply reply back here and we can look deeper at the issue.