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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14229
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have a samsumg dlp model hlm580w. When I turn it on the

Customer Question

I have a samsumg dlp model hlm580w. When I turn it on the lamp button blinks 3 times then the tv powers off.... What part do I need? It has a new bulb...
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Was it doing exactly the same with the ORIGINAL lamp please?I am assuming you just replaced the lamp

Anthony

Customer: replied 1 year ago.
This is the second new lamp....
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Anthony_Infotech replied 1 year ago.

I do not use the phone facility sorry its not beneficial

Customer: replied 1 year ago.
Not the same problem with the old lamp...
Expert:  Anthony_Infotech replied 1 year ago.

Please that reply is not helpful please re-read the info request and let me know

Expert:  Anthony_Infotech replied 1 year ago.

OK where did you get the new lamp from please and for what price?

Anthony

Customer: replied 1 year ago.
I paid $122 for the lamp with housing
Customer: replied 1 year ago.
Can you please call me at(###) ###-####....
Expert:  Anthony_Infotech replied 1 year ago.

I do not use the phone call facility it really will not help any with your issue

Where did you get the lamp from please?

Expert:  Anthony_Infotech replied 1 year ago.

We need to be able to read the dialogue so we can check everything that has been said and done you cant do that over the phone

Customer: replied 1 year ago.
Online at endicia.com
Expert:  Anthony_Infotech replied 1 year ago.

Look if you dont want help just say you dont want it ?that is not a supplier of lamps

Expert:  Anthony_Infotech replied 1 year ago.

I can only help you if you help me with your replies

Customer: replied 1 year ago.
Is is the correct lamp and please help....
Expert:  Anthony_Infotech replied 1 year ago.

If you rate I get paid its your call but please provide me with the info I need to help you

Expert:  Anthony_Infotech replied 1 year ago.

That is NOT a supplier of lamps

Expert:  Anthony_Infotech replied 1 year ago.

Please also be aware if you provide me with wrong info IT WILL lead to a wrong diagnosis

Expert:  Anthony_Infotech replied 1 year ago.

There are no magical solutions you just have to follow the advice when you provide the correct info or if you do

Customer: replied 1 year ago.
It's the correct lamp - if it was the lamp all three lights would blink and the tv would stay on...... The tv will only stay on for 3 seconds and power off...
Expert:  Anthony_Infotech replied 1 year ago.

Are you asking or telling me that? if you are telling me that then there is no point in asking the question in the first place because you already know the answers? its your call if you do not provide the info I cant help you

Customer: replied 1 year ago.
If you can't tell me what is going on with my TV I'm calling PayPal and getting my money back......It's not the damn bulb.... The tv with tunn on for three seconds then power off.....
Expert:  Anthony_Infotech replied 1 year ago.

That's it I cant because you are not providing me with the info you can get your deposit back an easier way than that by going here

http://ww2.justanswer.com/help/how-can-i-request-refund <<click

Customer: replied 1 year ago.
I'm calling PayPal your answers suck.... You just wasted my time jackass
Expert:  Anthony_Infotech replied 1 year ago.

You do not have too please read above^^^^^^^

Expert:  Anthony_Infotech replied 1 year ago.

I can't provide an accurate and truthful answer if you do not provide me with information only a false and untruthful one which I am not prepared to do

Customer: replied 1 year ago.
Please stop emailing me......
Expert:  Anthony_Infotech replied 1 year ago.

Its the site not me .....