Facing TV Problems? Ask a TV Technician.
Hello , my name is Jack
Perhaps i can help you with this .
Right now you may need to reset the tv to factory settings and redo the initial setup then select HOME as the tv location instead of RETAIL
Here is how you can do this ;
To reset the TV to factory default settings:Turn on the TV. Press and hold down the UP button/arrow on the remote, press the POWER button on the TVset. Release the UP button.Select Product Support option under Setup menu and select OK on Return settings to factorydefaults.
I will be login off for the night but If that answers your question please do not forget to rate by clicking on the 5-star icon at the top, then click on Submit so i get paid for my time helping you.
Otherwise let me know and we`ll see what can be done first thing tomorrow
I see that you came to look at my answer and there is no reply from you so If you don`t have any more questions for now then please do take the time to rate my answer , this is how I make a living and that rating gets me paid for my time.Also note that it will not close this post , you can come back here at any time if you have questions.Thanks for understanding .