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Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, please post back with clear pictures of the wires; click HERE.
Still, try pushing down/in, twist/turn before pulling up/out the red wire(s).
Please post back results / observations of the above once tried.
For board repairs, please click HERE to inquire.
Have you tried pushing and then twisting counterclockwise? ...or clockwise?
Perhaps another member can offer an alternate approach and/or a second opinion. The question would be re-opened as I would be opting out.
Please expect an email when a new answer has been posted.
Still, good luck with the Toshiba.