Facing TV Problems? Ask a TV Technician.
Hello , my name is JackPerhaps I can help you with this problem but first i would have a few questions like the TV's full model number so could you please send me a reply when you are ready to proceed ?By the way , this is NOT an answer so there is no need to rate yet.
Thanks , got locked on another post while waiting for your reply but I will be with you shortly
Did this problem happen all of sudden or gradually got worse over the last few days/weeks ?
O.k and beside the fact that it doesn`t stay on screen , what do you see when you press that Netflix button ?
Or if you open the menu and then try to scroll through it with the arrows , does it still turn off ?
What I mean is that even though 5 secs seems a bit fast , the menu will turn itself off if there is no activity
By the way , what you call the "Netflix" button would be the V (via dock ) button ?
Some vizio remote have a button called Netflix but not the original remote for this tv .
Strange that te remote shown in your TV's manual does not show that Netflix button but right now this is not important if you cannot even scroll through the menu to do the network setup required before you can start to use Netflix.
These models have had quite a few problems with the main board I`m sorry to say and this looks like another one I`m afraid.
how do you want to proceed from here ?Look into this yourself , leave it be if everything else is working or the repair shop ?
Let me know and i will help you along if you wish to look into repairing this yourself ,otherwise i will give you the details and costs you could expect.
The main board for this model cost somewhere around $100 to buy depending on which of the 2 versions available is in your tv .
If repairing this yourself
is not your cup of tea so to speak then to have this repaired at home could cost you around $250 parts included and perhaps $50 less if you take it to the shop yourself .
If you need to find repair shops near you then look at the links below and enter your zip code ;www.tvrepairpros.comOr this one;http://www.tvrepairman.com
This will give you a list of repair shops in your area.You could give a call to different shops in your area to get an idea of their rates , it pays to shop around.
If that answers your question please do not forget to rate so i get paid for my time helping you and you can use the reply button before or after rating if you have other questions or need help replacing that board , thank you