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Hello , my name is JackPerhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?By the way , this is NOT an answer so there is no need to rate yet.
o.k , for one thing you did not say what type of prints , was waiting for your reply , I do not give answers before first contact
I take it that you want the service manual when you say print ?
Does it come on at all ?
Does it show its own menu ?
Does it respond to anything ?