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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20343
Experience:  Custom home theater installer, authorized dealer top brands.
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No sound on my 40 sony bravia flat screen. there is an icon

Customer Question

no sound on my 40 sony bravia flat screen. there is an icon in upper left hand corner
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Does this happen with all inputs/sources?

Customer: replied 1 year ago.
I just have the tv hooked up to my cable box. there is a strange icon in the upper left hand corner
Expert:  Nathan replied 1 year ago.

OKay as an initial step, please unplug power to your cable box for 60+ seconds to reboot it, and let me know if that helps.