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Aric
Aric, Technician
Category: TV
Satisfied Customers: 42960
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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It is an LG 42LG30 TV ,my problem is when after the auto

Customer Question

it is an LG 42LG30 TV ,my problem is when after the auto tuning has been completed it can find only one channel . I have checked my antenna cable all seem to be fine. Virtually it does not keep in memory the other channels it has scanned
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. Are you only using an antenna directly to the TV- no DTV box or other box?

Also what is the make and model of the antenna?

Where is it located?

Have gone on the broadcast location site yet and punched in your address?

Let me know and we can proceed.

Customer: replied 1 year ago.
I have used the same antenna before having the problem so nothing has changed ,I have checked that the location is correct
Expert:  Aric replied 1 year ago.

Are you only using an antenna directly to the TV- no DTV box or other box?

Customer: replied 1 year ago.
Directly
Expert:  Aric replied 1 year ago.

How many channels was the antenna picking up on your last TV?

Expert:  Aric replied 1 year ago.

I'm sorry, but I will need to opt out- which simply opens the question for other Experts to assist. Please do not rate at this point, as it may hinder another from participating in this dialog. If you're not interested in any further assistance with this problem, you can self-refund by simply checking the HELP link below, or contacting Customer Service from the Home Page.
http://ww2.justanswer.com/help/topics/142

Customer: replied 1 year ago.
sorry the tv is doing the same thing only channel