How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric
Aric, Technician
Category: TV
Satisfied Customers: 43417
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
24739752
Type Your TV Question Here...
Aric is online now
A new question is answered every 9 seconds

We have a JVC tv model EM32TS and apparently housekeeper

Customer Question

We have a JVC tv model EM32TS and apparently housekeeper must have touch a wrong button while cleaning and now TV keeps telling us to scan channels, which we have done three times with no results. How to fix? Thanks.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, The TV's Input has been changed- you likely don't need to scan for channels. I would need to know the following:

1) How do you receive broadcasts- is there a Cable/SAT box connected to the TV?

2) Do you have the original TV remote nearby?

Expert:  Aric replied 1 year ago.

Let me know when you are able to see my reply please.