Have TV Questions? Ask a TV Technician
Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):1. What is the full model number of the Tv? see sticker on back of tv2. How long have you had the Tv?
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Apologize for not getting back to you sooner. I have been attending services.
This symptom is typical of a failing T-con board. There is no easy fix like pressing some buttons. The board inside the tv will need to be replaced. The part number of the board is RUNTK4400TPZB. It is hard to find in stock because it is on back order. Here is a link:
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