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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8343
Experience:  40 years experience as audio,video repair and installation tech
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I have 5 or 6 horizontal lines on the top of my screen. This

Customer Question

I have 5 or 6 horizontal lines on the top of my screen. This is a 55 inch Samsung tv about 4 years old. This appears to be a common problem from articles that I have read and repairs should be fairly simple for an experienced technician.
Thank you,
John McEvoy
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?

Expert:  Jack replied 1 year ago.

Do you have the tv`s full model number ?

Customer: replied 1 year ago.
Where do I find model number
Expert:  Jack replied 1 year ago.

On the owners manual but if you can`t find it then surely on the tv`s back cover

Expert:  Jack replied 1 year ago.

Where are you now ??

You opened another post and i was waiting for you to give me the model number here ??

Expert:  Jack replied 1 year ago.

I need your tv`s model number ???

That model number may make all the difference as to what is needed to repair your tv and I could not tell you for sure unless you are 100% sure that your tv is not plasma or DLP but LCD ?

Please do not open other posts and reply to me here

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