Facing TV Problems? Ask a TV Technician.
Hello , my name is Jack Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?By the way , this is NOT an answer so there is no need to rate yet.
Is this tv connected to a cable box to receive your tv channels ?
O.k then as cable boxes are known to cause sound problems , the first thing to try would be a reboot ;
Pull the cable box`s power cord off the wall outlet (cable box only) for a minute.In the mean time turn off the tv and turn it back on only after you plug back the cable box power cord.Note that it may take a couple of minutes for the cable box to reboot after you plug it back ,just give it time.
Let me know how that goes and please take the time to rate my answer positively (use the stars to rate) if that answers your question / does the trick as it is the only way i get paid for helping you , otherwise do not rate at all , just let me know and we`ll try something else.
No problem let me know how that goes later