Facing TV Problems? Ask a TV Technician.
Hello, is the TV connected to cable box and do you use cable remote to change the channels?
Also, can you please get me the model number written on back of your TV?
Do you have Panasonic TV remote?
These info will help to troubleshoot the problem.
TC-P42G10, is that number you want to write down?
Do you have TV remote that came with the TV?