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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6126
Experience:  10 Years Audio Video Repair & Setup
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Just trying pulling plug out when tv on see if it work as

Customer Question

just trying pulling plug out when tv on see if it work as sound keeps going off only lasted 20 min went of again what nexst
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):

1. Who is your tv channel provider?

2. Do you normally change channels with the Sharp tv remote or the provider's remote?

3. Are you just using the built in tv speakers or some external speakers / sound bar / surround sound?

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Customer: replied 1 year ago.
bt line but use Panasonic free view top box & remote and using tv speaker s only
Expert:  Mike G. replied 1 year ago.

Please try resetting the free view top box by unplugging it's power cord for a few minutes.