Facing TV Problems? Ask a TV Technician.
Hello, can you please tell me what video sources are connected to TV and what video resolution appears on TV?
These info will help to troubleshoot the problem.
Thanks for the info, this is cap[able to display up to 1080p picture resolution and it always depends on connected video source to sends whatever video resolution signal to TV which it will display, if video source sends 720 video signal, TV will display as it is and if video source sends 1080p, TV will display it.
In other words, it needs to set video output resolution in Comcast cable box to send high resolution video signal (known as HD video) and TV will adjust itself automatically according to video signal resolution (1080p) to display the picture that is why you wont find any control in TV menu to change the video resolution because its done automatically.
Please call cable service company and ask them to change the video output resolution in cable box to get 1080p picture on TV. I trust my input will help you out. Please feel free to respond if you have any additional questions.
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