How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike G. Your Own Question
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6122
Experience:  10 Years Audio Video Repair & Setup
24542549
Type Your TV Question Here...
Mike G. is online now
A new question is answered every 9 seconds

My jvc flat panel tv seems to be stuck in device mode after

Customer Question

My jvc flat panel tv seems to be stuck in device mode after grandson randomly pressed buttons on tv.. How can I fix this... Fyi there is not a remote for this tv
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What do you mean stuck in device mode? What is on the tv screen right now?

2. If you don't have a remote, how do you normally change the volume and power the tv on/off?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 1 year ago.
Service mode. Tv cycles from a grey to black screen to different colored screens red,blue,etc. There are buttons located on the bottom of tv. That is how we power on the tv etc.
Expert:  Mike G. replied 1 year ago.

Have you already tried unplugging the tv POWER cord for at least 3 full minutes?

Expert:  Mike G. replied 1 year ago.

I do not use the phone call service but another tech may.

In the mean time, I am here with you via CHAT.

To proceed, reply back and tell me what happened after unplugging the tv power cord.

Related TV Questions