Have TV Questions? Ask a TV Technician
Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):1. What do you mean stuck in device mode? What is on the tv screen right now?
2. If you don't have a remote, how do you normally change the volume and power the tv on/off?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
Have you already tried unplugging the tv POWER cord for at least 3 full minutes?
I do not use the phone call service but another tech may.
In the mean time, I am here with you via CHAT.
To proceed, reply back and tell me what happened after unplugging the tv power cord.