Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me a bit more about the problem, please?Full model number of the tv? How specifically is it plugged/connected to the tv?
Do you have any other devices (dvd, game, etc) and if so are those working?
As an initial step, can you please unplug power to the sky box at the mains for 60+ second?