Facing TV Problems? Ask a TV Technician.
Hello, The remote can't be programmed to work with the box- it works with it right out of the packaging. If you've gotten a new remote and still can't control the box- then the BOX is the problem- not the remote. More specifically the IR sensor on the DTV converter box has failed- which is why neither remote will work. Again there's no way to program the remote to the box- since it's not designed to NEED to be programmed to the box. You will need to replace the box at this point to fix the problem. A new DTV box can be purchased at Best Buy for around $50.
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