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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8619
Experience:  40 years experience as audio,video repair and installation tech
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Helli, I have a brand new coby wide screen kitchen LCD

Customer Question

Helli, I have a brand new coby wide screen kitchen LCD ATSC/NASCAR TV with DVD player and AM/F Tuner. Everything works except I cannot get the sound to work on the TV/DVD player, the radio sound works perfect?
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?

Customer: replied 1 year ago.
Hi Jack, I'm ready to proceed
Expert:  Jack replied 1 year ago.

By the way ,Coby went out of business some 3 or 4 years ago

How brand new is your tv , ?

Expert:  Jack replied 1 year ago.

Did you just buy it or you mean it was never used ?

Expert:  Jack replied 1 year ago.

In any case , how do you get your tv channels , is it antenna , cable, cable box etc. ?

Customer: replied 1 year ago.
Never used
Customer: replied 1 year ago.
Antenna
Expert:  Jack replied 1 year ago.

No problem , did it use to work and quit or you are just setting it up now ?

Customer: replied 1 year ago.
Set it up and the sound worked for about 15 minutes
Expert:  Jack replied 1 year ago.

O.k then you did not give me the model number but on the remote control is there a button called MTS or SAP ?

Customer: replied 1 year ago.
KTM - DVD 1560S2/1093S5
NO MTS OR SAP on remote
Expert:  Jack replied 1 year ago.

Let me see if i can find a manual for this tv although they are getting to be hard to find .

You still have sound on the radio section ?

Customer: replied 1 year ago.
sound on the radio
Expert:  Jack replied 1 year ago.

o.k then and how about the dvd , sound there as well ?

Customer: replied 1 year ago.
No sound on DVD or TV
Expert:  Jack replied 1 year ago.

O.k then this is rather odd and as i suspected i cannot find anything and i mean "nothing " on this tv so i`m sorry but i will opt out and perhaps another tech. in here will have some info on this model , i mean now the model number is ***** and it may help.

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
DO NOT rate or it will hinder the repost .
Just stand by and someone should be with you shortly .
PS. Do not reply to this or it will be sent back to me instead of reposted.