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Aric
Aric, Technician
Category: TV
Satisfied Customers: 41961
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I require a new remote Samsung tv. The remote enclosed with

Customer Question

I require a new remote for my Samsung tv. The remote enclosed with this new TV is not working correctly.
Joan Jenks
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. What exactly is the factory remote doing, or not doing please?

Also, can you please heck the model number off the back of the TV? The one you posted is not valid. Thanks!