Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the full model number of the tv?
I would need the complete model number to tell you for certain.
However, in almost all cases, there is no headphone jack, and no analog output (red/white) with which to connect the transmitter.
Nearly all tvs made in about the last 8 years are entirely digital and completely lack any type of analog output.
What you should have though is a digital audio output on back, either an optical (fiber optic) or coaxial connection.
You'll need to buy a small converter box to adapt the output of the tv to one compatible with the headphone system: http://amzn.to/1KyENWb