How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20551
Experience:  Custom home theater installer, authorized dealer top brands.
59725966
Type Your TV Question Here...
Nathan is online now
A new question is answered every 9 seconds

Our Samsung (6300 LED) tv does not show the full transmitted

Customer Question

Our Samsung (6300 LED) tv does not show the full transmitted tv picture. The displayed picture crops off the top, bottom, and sides of the transmitted picture. This is particularly disconcerting when written texts and numbers are omitted. what can be done
to get the tv to display the full transmitted picture?
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the full model number of the tv, please?
What sources/inputs do you use with it (cable or satellite box, dvd, game, basic cable, antenna, etc)