Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you describe this a bit more for me?Does it happen on all inputs/sources (cable/satellite, dvd, game, apps, etc)?Are you getting black bars on the top/bottom? Is the picture stretched out (sides are cut off)?