Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of your tv?
Okay, your question was posted to the tv category and has no details listed. I'll opt out and move you over to the right place so another expert can get in touch with you.
Hello and thank you for your question. I look forward to assisting you today. How old is your computer please?
The back light that illuminates the monitor may have failed. Make sure the computer is powered on then take a flash light and shine it across the face of the monitor and move your mouse around. Look closely and see if you can see the mouse pointer moving around on the screen, or also look for your desktop icons. Let me know what you find.
Then there is a good possibility the power supply may be bad. Do you have any way of checking it?