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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6135
Experience:  10 Years Audio Video Repair & Setup
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My television model no.e4701ao have sound no picture

Customer Question

my television model no.e4701ao have sound no picture
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. How long have you had the Tv?

2. If you bring up the tv menu using the Vizio remote or the button on the tv itself, does anything come up on the screen?

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