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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6126
Experience:  10 Years Audio Video Repair & Setup
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40" wifi TV remote will not turn set on or off. Other

Customer Question

40" wifi TV remote will not turn set on or off. Other buttons work selectively. Has new batteries.
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the full model number of the Tv? see sticker on back of tv
2. How long have you had the Tv?

3. Is this the original Vizio remote that came with the tv?

4. Does the tv turn on? has picture? has sound?

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