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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6121
Experience:  10 Years Audio Video Repair & Setup
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3d came on. how do you turn it off?

Customer Question

3d came on. how do you turn it off?
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the full model number of the Tv? see sticker on back of tv
2. How long have you had the Tv?

3. Do you have the original Sony remote?

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Customer: replied 1 year ago.
owned the tv for 3 years with original
Expert:  Mike G. replied 1 year ago.

What is the full model number of the Tv? see sticker on back of tv

Customer: replied 1 year ago.
xbr55
Expert:  Mike G. replied 1 year ago.

xbr55 is only partial. there are more letters and numbers. please look again and reply with the entire model number.

And please explain what you are watching on the tv right now? antenna, cable, satellite, bluray, game ????