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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8356
Experience:  40 years experience as audio,video repair and installation tech
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I have a problem with a tv Samsung UN46B6000. Someone damage

Customer Question

I have a problem with a tv Samsung UN46B6000. Someone damage to the power card with a drill. is changed to a new one. but the TV does not give any image, there is no signal. Could you help me?
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?

Customer: replied 1 year ago.
I am ready. I dont know very much english, but I try
Expert:  Jack replied 1 year ago.

Thanks , a few questions coming up ;

Expert:  Jack replied 1 year ago.

What do you call the power card in this tv , do you have the board number ?

Is it where the power cord plugs in ?

Expert:  Jack replied 1 year ago.

Is this the board you replaced , link below;

http://www.shopjimmy.com/samsung-bn44-00269a-power-supply-unit.htm

Customer: replied 1 year ago.
I am ready. I replaced the board BN4400269A
Customer: replied 1 year ago.
Model PSLF171B01A
Expert:  Jack replied 1 year ago.

Did you see any of what I posted above ??

Expert:  Jack replied 1 year ago.

What is the tv doing now ?

Does it come on ?

You said "no signal " does that mean that the screen lights up ?

Customer: replied 1 year ago.
No signal.the screen is only gray. No sound.
Expert:  Jack replied 1 year ago.

O.k and was that the original problem after the drill incident ?

For example if you re-install the old power board , does it act the same ?

Expert:  Jack replied 1 year ago.

Right now this looks more like a main board problem to me

Customer: replied 1 year ago.
I re-install the old power board and it act the same.
Expert:  Jack replied 1 year ago.

O.k then the power board is not the culprit but your main board part # ***** and the part number could also be one of those , its all the same ;

BN94-02657B
BN94-02657C
BN94-02657D
BN94-02657E
BN94-02657M
BN94-02657P
BN94-02657X
BN94-02657T

Expert:  Jack replied 1 year ago.

where did you buy that power board

Customer: replied 1 year ago.
I buy by internet
Expert:  Jack replied 1 year ago.

I mean which outfit/supplier ?

Can you exchange it for a main board there ?

Customer: replied 1 year ago.
I dont know. I must call to they
Expert:  Jack replied 1 year ago.

Samsung parts sells it for $228 new but you could get a better deal I`m sure and it would be even better if your supplier had it in stock.

The exact number of yours should be BN94-02657D but then again they all sub each other .

Let me know if you need help finding it later on .

If that answers your question for now please do not forget to rate so i get paid for my time helping you or you can use the reply button before or after rating if you have other questions , thank you .