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Hi, can you please recheck TV model number as it could be KDL-32L5000?
Also, do the control buttons on TV work to change volume level and power on-off?
Please reply these info to troubleshoot and assist you further. This response is not an answer so do not rate it at this stage.
Thanks for the info.
Since TV works fine with control buttons on it but not with remote control that means 'remote sensor' located on TV isn't working thus TV doesn't receiver remote signals, remote sensor in TV will need to be replaced to resolve the issue.
Let me find the related remote sensor board for this TV and get back to you in 10 minutes.
Required remote sensor board part number is ***** follows..
1-857-331-21 ... H2 IR Remote Sensor
that can be used to search/google to get price and stock info to order it, however, following supplier offers this board repair service..
If you are not comfortable working on it yourself then you may please use following link to get list of TV repair shops in area which will help to get repair quote...
I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work. Regards,