Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
To aid in the diagnostic process, please answer the following for me:1) Any signs of life at all from the tv?2) Solid or flashing power/status light (any pattern if flashing)?3) Any brightness from the screen? If you hold a flashlight to the screen, do you see an image?4) Any normal tv audio, or other sounds (buzzing, humming, clicking, etc)?5) Does this happen with all sources? (cable/satellite, dvd, game, media/apps, etc)6) Are you able to bring up the on screen tv menu at all?
5) Make/model of the tv?