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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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My Samsung smart tv UN46ES6100 ver TS01 has a totally black

Customer Question

My Samsung smart tv UN46ES6100 ver TS01 has a totally black screen. The sounds work and the remote seems to switch between sources but with a black screen I do not know what is going on. It doesn't have the big capacitors like my older Samsung and everything seems to look ok. If I need a new board which one?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, we need to troubleshoot the issue in TV to determine the cause of problem.

Do you get bright white light (backlight) comes from any vent hole at rear of panel when turn On and have program sound?

If no light visible, please shine a good flash light on front of screen bit closely and observe if faint image of program visible inside screen?

To my understanding your TV has got backlight failure issue and if faint image is visible when shine flashlight on screen then need to replace power supply/ LED inverter board in TV. Please reply back with result to proceed further.

Thanks.