Facing TV Problems? Ask a TV Technician.
Hi, Can you get a model number off the back of the TV so that I can look it, and it's controls up please?
Usually the power buttons on these Westinghouse sets are located on the right hand side of the TV- lower most or top most button but it depends on model.
The power button is a tiny little toggle located underneath the power light- offset to the right. It's also shown on page 11 of the manual below:
However if that doesn't work- then there's a different problem altogether, and that would be the Mainboard- which prevented the TV from shutting down with the remote initially. Let me know what you find when you try the power button.
Did the set power up?
Did you also see the picture in the manual I sent you? That's the power button on the set. So, not sure what you're saying- you used to use the ATT remote, so now what remote do you use?
What new one are you talking about? The Kindle Fire Stick remote? No, that one won't work. Let's try this- do you have the Westinghouse remote? Are you able to see the picture I sent you? There are two ways to turn on the set- the original remote/a remote that's been programmed to the TV, or the power button (touch sensitive button) underneath the power light. Let me know where you're getting stuck specifically please.
I don't use the phone call feature- the site sends that out. Perhaps someone else will accept it, in the meantime it's late here and I need to go. The question is open for any other experts to see on the board and reply to when able.