Facing TV Problems? Ask a TV Technician.
Hello , my name is Jack Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply with the model numbers of the soundbar and tv when you are ready to proceed ?
Sorry but those are the specs not the model numbers
Thanks and you said that you tried to connect it to the tv via the optical port ?
Sorry but a phone call will just be superfluous at this time , I need numbers and manuals so this will be done better with the computer and if it comes to that then I will give you that call
Unless another tech. in here do take the phone offer
Sorry butI will opt out and repost your question
DO NOT rate or it will hinder the repost .
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Just stand by and someone should be with you shortly .PS. Do not reply to this or it will be sent back to me instead of reposted.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What specific cable/cord did you use?