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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20504
Experience:  Custom home theater installer, authorized dealer top brands.
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My cordless phone is on "mute" and I can't figure out how to

Customer Question

My cordless phone is on "mute" and I can't figure out how to turn "mute" off. It appears in the lower right corner of the window on my phone. Can you help me? thank you
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)