Facing TV Problems? Ask a TV Technician.
Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. If you press MENU on the Vizio remote, does anything show up on the screen?2. Who is your tv channel provider?
3. Do you change channels with the Vizio remote or the provider's remote?
4. Is the sound coming from the tv built in speakers or some external sound bar or surround sound?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
Unplugging the Tv power cord is the only reset, so it does appear the tv will need repair. Generally the cost of in home repairs is:
$150 labor to install the parts
That will vary depending on your location and which part is defective. To find a trusted local repair shop enter your zip code at http://tvrepairpros.com
If you are interested in attempting a DIY repair (taking the whole back off the tv and ordering parts), then REPLY back here. I will be happy to help (some electronics experience necessary).
Regardless of what happens with your tv, please be sure to click the POSITIVE RATING now. Doing so does NOT close the question or prevent us from continuing our conversation here. My livelihood truly does depend on your positive rating.
Clicking the "bad/poor" rating does NOT issue you a refund.