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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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In a lightening storm last night the TV went black. We are

Customer Question

In a lightening storm last night the TV went black. We are connected to Comcast, and I have worked with them twice to try to get the TV working but failed. They reprogramed the cable box and still nothing came up on the TV except "Please Wait" when I turn it on. Is there something we can do on the TV itself to remedy this?
Thank you, ***** *****
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you.

- How old is the TV?

- Does menu screen come up if push menu button on TV or its remote or TV just keep display 'please wait' on screen?

These info will help to troubleshoot the problem.

Thanks.