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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have a plasma tv TCP55ST60. I'm attempting to view pics

Customer Question

I have a plasma tv TCP55ST60. I'm attempting to view pics using a USB device unsuccessfully.
• Pics are JPEG
•USB is formatted correctly FAT32
•Set for components & USB
•TV is on
•Message says there is no info on disk. There is
•TV hooked up to Denon Digital reciever
•Tried playing pics with receiver off and by plugging USB into receiver
•Denon tech told me theanswer was USB formatted wrong whichis not true
•Tried two USBs
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is*****'ll be happy to assist you.

Please plug the USB memory device in USB port 1 or 2 on side panel of TV then push SD/USB button on lower right corner of TV remote to get contents display on TV screen.

Please reply back with the result.

Thanks.

Customer: replied 1 year ago.
There is no button in rt hand corner of tv. IN fact I see no buttons. The model# ***** ***** a Panasonic Plasma TV,not
aSONY
Expert:  Shahid replied 1 year ago.

push SD/USB button on lower right corner of TV remote.

Customer: replied 1 year ago.
There is no button in front or back of this TV. This is a Panasonic Plasma not a Sony
Expert:  Shahid replied 1 year ago.

I know it is Panasonic TV.

Please grab Panasonic TV remote and find SD/USB button on the remote as I marked it on following attached picture for you..

Customer: replied 1 year ago.
Sorry: I misread your original answer. Anyway I tried the button on remote before. That did not work. I tried it again
and it still does not work. Message says: No media please insert USB card. USB is lighted up and I've rechecked files.
Expert:  Shahid replied 1 year ago.

This is odd, it seems picture file format is different as TV would easily read/ recognize PJEG file on USB memory stick.

Have you tried the USB memory device on computer and can you please add few JPEG picture files on USB then try it on TV?

Expert:  Shahid replied 1 year ago.

Also, what appears on screen when hit SD/USB button on remote?

Do you get any option to view video and picture view on TV screen?

if so, need to select picture option.