Have TV Questions? Ask a TV Technician
Hello and sorry you're having problems. Offhand the red light being stuck on indicates the Mainboard is stuck in "standby"- and in many cases requires replacement of this board. However in some cases the set may simply be locked up and a reboot may help.
If you have not already, please try the following steps:
Disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up. Try this procedure up to 3 times if subsequent tries do not work. Please reply back and we can proceed.
If you still have the same problem, then please reply back with how long you've owned the set for. If over a year- are you looking to repair the set yourself?
Thanks for the reply. Yes the touch sensitive button is the one you'd use. If the red light stays stuck on, the only other thing you can try on a user level, is to leave the TV unplugged for several hours in the hopes that it resets once plugged back in. If not, then the Mainboard is locked and needs to be replaced. This is the processor for the entire TV and it controls the turn on command. Average cost for this repair at a shop is $300 parts and labor and one can be located at the link below:
Other than sorry, I'm sorry for the bad news and wish there were a quick fix.
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