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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6124
Experience:  10 Years Audio Video Repair & Setup
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How do I get the volume back on my sony 4k television? It is

Customer Question

How do I get the volume back on my sony 4k television? It is displaying the message that the volume is fixed
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the full model number of the Tv? see sticker on back of tv
2. Are you or were you using some external speakers, soundbar, or surround sound?

3. Do you have the original Sony tv remote there?

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