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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6766
Experience:  10 Years Audio Video Repair & Setup
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Pojection TV no reception

Customer Question

Pojection TV no reception
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. Who is your tv channel provider?

2. Do you change channels with the Toshiba tv remote or the cable provider's remote?

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Customer: replied 1 year ago.
Shaw Cable TV. Cable provider remote
Expert:  Mike G. replied 1 year ago.

Exactly what do you see on the tv screen right now?

Customer: replied 1 year ago.
Blank just black
Expert:  Mike G. replied 1 year ago.

If you go up to the buttons on the tv and press the MENU button or the volume buttons, does something show up on the screen?

Customer: replied 1 year ago.
Hi Mike,
Appreciate the help. I solved the problem, just low battery on my remote control. Is it possible to cancel the charge on my credit card. Just desperate a while ago. Beside I'm disabled and just recovering from a hip surgery. Please and thank you.
Phil J
Expert:  Mike G. replied 1 year ago.

you can do that by contacting the website customer service help pages