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Hello, Where did you purchase this lamp from and for how much?
Also, what diagnostic lights on the top of the projector are lit when the lamp shuts off?
Status LED next to the power button on the unit. You're saying it's not lit at all?
I'm looking at the manual for your projector- and I have nothing to do with refunds. You have a VX-2C or not? Perhaps the manual is wrong? I don't know- take a look:
Anyhow, I will opt out- good luck.