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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20379
Experience:  Custom home theater installer, authorized dealer top brands.
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My tv will not go to Netflix says "network not available"

Customer Question

my tv will not go to Netflix says "network not available" try again
but our other Phillips TV gets net flix
can you help
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

When you go into the setup menu on this tv, to the network/wifi section, does it show as "connected"?