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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have a LG 50PQ30 plasma tv and it is stuck on displaying

Customer Question

I have a LG 50PQ30 plasma tv and it is stuck on displaying the input list and colour bars.
I can not get into the main menu to change this either with the remote or buttons on the tv.Is there a master reset somwhere?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is*****'ll be happy to assist you. I need additional info of TV symptoms to troubleshoot the problem.
This is not an answer so do not rate it.

- Was there any storm in area that might have caused this issue in TV?

- Any other problem in TV prior to this issue occurred?

Thanks.

Customer: replied 1 year ago.
No storms or power outages,no previous problems with the tv
Expert:  Shahid replied 1 year ago.

OK, it seems TV firmware (internal software) has corrupted for some reason, probably the EEPROM (memory) chip failure thus color bar and input list appear, need to replace main board of TV to resolve the issue.

Please check following board supplier link to get required main board..

http://www.shopjimmy.com/catalogsearch/result/?q=50PQ30

I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,

Shahid.

Expert:  Shahid replied 1 year ago.

Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.

Thank you.